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Delivery Information – Index IT Ltd
1. How Do We Deliver?
We deliver products across Bangladesh through trusted courier and logistics partners to ensure safe and timely delivery.
- Inside Dhaka: Delivery is handled by our own team or partnered courier services.
- Outside Dhaka: We use reputed courier services to ensure your order reaches you safely.
2. Delivery Charges
- Inside Dhaka: Standard delivery charges apply based on product category and weight.
- Outside Dhaka: Charges vary depending on courier service, product type, and delivery location.
Delivery charges are always displayed clearly before order confirmation.
3. Payment Methods
Customers can pay using:
- Cash on Delivery (COD): Available inside Dhaka
- Online payment gateways: Debit or Credit cards
- Bank transfer
4. Estimated Delivery Time
- Inside Dhaka: 5 working days
- Outside Dhaka: 10 working days
Delivery time may vary depending on product availability, order volume, and location.
5. Are There Any Hidden Charges?
No. The price displayed at checkout is the final amount, including VAT and delivery charges (if applicable).
6. Why Does Delivery Time Vary?
Delivery time may differ due to:
- Product availability
- Courier service delays
- Special promotions or bulk orders
- Unavoidable circumstances (e.g., weather, political events, or natural calamities)
7. International Delivery
Currently, Index IT Ltd delivers only within Bangladesh. International delivery is not available at this time.
